{"id":7420,"date":"2020-05-12T07:00:51","date_gmt":"2020-05-12T05:00:51","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=7420"},"modified":"2022-09-05T19:24:32","modified_gmt":"2022-09-05T17:24:32","slug":"the-importance-of-corporate-brand-reputation","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/the-importance-of-corporate-brand-reputation\/","title":{"rendered":"The importance of corporate brand reputation"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"454\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2020\/05\/shutterstock_1164246985-e1589205054266.png\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - corporate brand reputation\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2020\/05\/shutterstock_1164246985-e1589205054266.png 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2020\/05\/shutterstock_1164246985-e1589205054266-600x401.png 600w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Corporate brand reputation, which is the core mission of any <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/how-social-media-platforms-are-helping-small-businesses\/\">business<\/a>, is regularly ranked by corporate leaders as their most important asset. More than that, it is projected to be a fundamental area of growth in the foreseeable future. The appetite for corporate brand reputation management, as well as advice, seems to be limitless. It stems from two impulses:<\/p>\n<ol>\n<li>Proactive: looking to project a positive image of a brand or enterprise.<\/li>\n<li>Reactive: fearing a sudden crisis or media disaster that will rock the company boat severely.<\/li>\n<\/ol>\n<p>Corporate brands are being forced to be progressively more honest with their audience as well as their employees as the Internet has revealed a new level of transparency. In addition, there are endless amounts of information available regarding every company.<\/p>\n<h2><strong>Successful corporate brand reputation doesn\u2019t have to cost the earth<\/strong><\/h2>\n<p>One of the greatest things about the current stress on corporate brand reputation is that it doesn\u2019t have to cost a fortune. It\u2019s merely about your <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/what-is-the-value-of-mining-data\/\">values<\/a> as a company and showing them internally as well as externally in everything that you do. It may necessitate more time or, alternatively, money spent to ensure quality, however, in the end, it will multiply your digital marketing and sales efforts as your customers and employees develop into advocates for your business.<\/p>\n<p>An organisation\u2019s corporate reputation is often confused with its product brand. While closely linked they are not equivalent. They both represent a type of trust. Some companies have well-known product brands as well as differentiated corporate reputations. In other cases, the company brand is much closer to the corporate brand.<\/p>\n<h2><strong>What a corporate brand is<\/strong><\/h2>\n<p>A company\u2019s corporate reputation is the amalgamation of all the views and beliefs that are held about the company. These are based on its history and its future prospects. The views and beliefs are held in juxtaposition to close competitors.<\/p>\n<p>Corporate brand reputation is a relative assessment which, by definition, is fuzzy and variable. While there may be a weight of opinion to an overall position, there will also be people with very different (more extreme) views.<\/p>\n<p>In the past, businesses relied on word-of-mouth by their stakeholders in order to create, build as well as maintain their reputations. In today\u2019s age of social networking, websites in addition to other methods of instant communication, businesses must be conscientious of their corporate brand reputations on a continuous basis and be quick to respond to any crisis that may have an effect on their reputation.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/316530528?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>The value of corporate brand reputation <\/strong><\/h2>\n<p>While an intangible concept, having a good corporate brand reputation can help a business in a multitude of ways. These include:<\/p>\n<ul>\n<li>Consumer preference<\/li>\n<li>Support for an organisation in times of crisis or controversy<\/li>\n<li>The future value of an organisation in the marketplace.<\/li>\n<\/ul>\n<p>If an organisation has a good corporate brand reputation in the marketplace, consumers may have a preference for what that company offers even if there are similar companies offering the same products or services for various prices. The reputation of a company can enable the organisation to differentiate its product in highly competitive markets so allowing it to have premium pricing and can become the essential factor in whether a customer decides to patronise one business over another.<\/p>\n<h2><strong>3 Tips for increasing your corporate brand reputation<\/strong><\/h2>\n<ol>\n<li>\n<h3><strong>Be proactive<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>Don\u2019t wait for customer complaints and then react to them. Continually analyse each and every aspect of your business. This includes its values, services and products so that you can proactively develop as well as adapt in order to exceed expectations and build a long-lasting relationship with your customers.<\/p>\n<ol start=\"2\">\n<li>\n<h3><strong>Corporate Social Responsibility (CSR)<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>Instituting a CSR programme and providing continuing support to charities not only enhances your reputation but also develops team morale.<\/p>\n<ol start=\"3\">\n<li>\n<h3><strong>Social media<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>Show the individuals and culture behind your brand. Show authenticity and develop trust. Connect with the community. Give people a motivation for trusting you by sharing solutions or answers which are useful to your audience.<\/p>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>If you want more information about managing your corporate brand then you need to do our Brand Management Course. For more information, please follow this <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-brand-management-course\/\">link<\/a>.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-brand-management-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-762 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2018\/08\/DSM_Footer07-600x96.jpg\" alt=\"DSM Digital School of Marketing brand management course registration\" width=\"600\" height=\"96\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. Find out more.<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/you-can-convey-a-lot-of-meaning-with-just-one-graphic\/\" rel=\"bookmark\">You Can Convey a Lot Of Meaning With Just One Graphic<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/would-you-make-a-great-marketing-manager\/\" rel=\"bookmark\">Would you make a great marketing manager?<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/in-the-press\/win-with-bona-magazine-and-the-digital-school-of-marketing\/\" rel=\"bookmark\">Win with Bona Magazine and the Digital School of Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/in-the-press\/win-a-digital-marketing-course-valued-at-r12-000\/\" rel=\"bookmark\">Win a Digital Marketing Course Valued at  R12 000<\/a><\/li><\/ul><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Top Selling COurses<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/courses\/digital-marketing-course\/\">Intermediate Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/courses\/advanced-digital-marketing-course\/\">Advanced Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/courses\/social-media-marketing-course\/\">Intermediate Social media marketing<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/courses\/digital-brand-management-course\/\">Brand Management<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/courses\/graphic-design-course\/\">Basic Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-6\"><a href=\"\/courses\/advanced-graphic-design-course\/\">Advanced Graphic design<\/a><\/li>\n<li class=\"cat-item cat-item-7\"><a href=\"\/courses\/national-certificate-of-advertising\/\">National Certificate of Advertising<\/a><\/li>\n<li class=\"cat-item cat-item-8\"><a href=\"\/courses\/national-diploma-of-copywriting-course\/\">National Diploma of Copyrighting<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Youtube video player\" src=\"\/\/www.youtube.com\/embed\/A0_IsfK_BKE?autoplay=0&controls=1&origin=https:\/\/digitalschoolofmarketing.co.za&loop=0&mute=0\" allowfullscreen=\"1\" loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":7421,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[262],"tags":[],"class_list":["post-7420","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts\/7420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/comments?post=7420"}],"version-history":[{"count":0,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts\/7420\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/media\/7421"}],"wp:attachment":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/media?parent=7420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/categories?post=7420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/tags?post=7420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}