{"id":5927,"date":"2020-01-03T07:00:25","date_gmt":"2020-01-03T05:00:25","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=5927"},"modified":"2022-09-14T09:54:48","modified_gmt":"2022-09-14T07:54:48","slug":"how-to-measure-the-roi-in-social-media-marketing","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/how-to-measure-the-roi-in-social-media-marketing\/","title":{"rendered":"How to measure the ROI in social media marketing"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"479\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/DSM_Infographics_SocialMedia59-e1577786264566.jpg\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - ROI in social media marketing\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/DSM_Infographics_SocialMedia59-e1577786264566.jpg 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/DSM_Infographics_SocialMedia59-e1577786264566-600x423.jpg 600w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The fundamental challenge that is experienced with social media marketing is that there is no general denominator to measure its ROI. As a result this, the value of social media has been evaluated randomly (at best). In some cases, it hasn\u2019t been measured at all. Calculating social media ROI is crucial in securing buy-in in addition to budget for your <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/how-to-formulate-your-social-media-marketing-strategy\/\">social media marketing strategy<\/a>. Being able to quantify the ROI of your social media efforts also demonstrates to you what\u2019s working as well as what\u2019s not. This gives you the ability to shift resources as well as tactics in order to be more successful.<\/p>\n<h2><strong>The role of a digital marketer<\/strong><\/h2>\n<p>Assessing the overall success of a number of social media marketing campaigns is a facet of a digital marketer\u2019s job. This is because it\u2019s important to determine how your <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/the-beauty-of-an-accredited-digital-marketing-qualification\/\">digital marketing<\/a> efforts are adding to the company\u2019s bottom line. This being said, according to statistics 70% of businesses who are online \u2013 and use social media \u2013 aren\u2019t concerned about measuring ROI.<\/p>\n<p>It\u2019s very surprising to discover that the bulk of online organisations are conducting their social media marketing totally in a vacuum. In addition, they don\u2019t have any clue as to the way in which social media makes a contribution to the accomplishments of their business.<\/p>\n<h2><strong>Social media ROI is challenging to measure <\/strong><\/h2>\n<p>Even though the ROI of social media is certainly complicated to measure, the attempt needs to be made to quantify this because there is money to be made by using social media. All that is required for social media to develop into a profitable marketing channel is:<\/p>\n<ul>\n<li>A lot of measurement,<\/li>\n<li>Strategy reconstruction, as well as<\/li>\n<li>Engagement.<\/li>\n<\/ul>\n<p>It certainly isn\u2019t as simple to see a good ROI from social media efforts as it is if you\u2019re using a pay-per-click (PPC) or, alternatively, a local search campaign. This is owing to the fact that there is a very direct correlation between the success as well as failure of a PPC campaign: it refers traffic to your website or it doesn\u2019t. With social media networks, there are a lot of \u201cvanity\u201d metrics which come into play.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/304610023?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>What, exactly, are vanity metrics in social media?<\/strong><\/h2>\n<p>The term \u2018vanity metrics\u2019 incorporates data such as the following:<\/p>\n<ul>\n<li>Social media followers,<\/li>\n<li>Pageviews, as well as<\/li>\n<li>Subscribers.<\/li>\n<\/ul>\n<p>These analytics are extremely satisfying on paper but these don&#8217;t do anything positive for your organisational goals. In other words, vanity metrics offer positive reporting but do not provide any context for future marketing decisions.<\/p>\n<p>Don\u2019t believe us? Have a look at these.<\/p>\n<ol>\n<li>\n<h3><strong> Facebook Fans<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>Engagement rates for branded Facebook Pages have decreased by more than 20%. The more that businesses put content onto Facebook, the more that other organisations are required to share newsfeed space. This conundrum translates into the less which users see as well as consume from any one organisation. This means that &#8211; regardless of the number of people who have clicked &#8220;Like&#8221; when they&#8217;re on a brand\u2019s Page &#8211; the majority of them don\u2019t return to the Page itself nor do they see the content in their newsfeeds.<\/p>\n<ol start=\"2\">\n<li>\n<h3><strong> Twitter Followers<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>On this social media network, it definitely shouldn&#8217;t be about the number of followers that you have. People often follow random accounts for purposes that are not related to their actual interest in these accounts. A lot of Twitter users, for example, will follow you because they want you to follow them back. If you don\u2019t reciprocate, you\u2019ll often find that you lose that follower a couple of days later.<\/p>\n<ol start=\"3\">\n<li>\n<h3><strong> Blog Post Page Views<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>This figure shows that you\u2019ve succeeded in founding yourself as a thought leader. In addition to this, you\u2019ve designed great content. These are both good first steps in an inbound marketing plan. However, page views don&#8217;t demonstrate:<\/p>\n<ul>\n<li>The place that these views are coming from,<\/li>\n<li>If the page answers a reader&#8217;s questions, or &#8211; alternatively<\/li>\n<li>Even the time that they spent on that page.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li>\n<h3><strong> Email Open Rate<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>The term \u2018open rate\u2019 refers to a measurement which is reasonable to track to determine the success of the subject line of your email in addition to timing. Nevertheless, there are technical limitations to email open rates as many email clients have to load images to count as an open. Many users turn images off. Track this metric but don\u2019t fixate about it.<\/p>\n<ol start=\"5\">\n<li>\n<h3><strong> Number of Subscribers or Product Users<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>It\u2019s easy to track the number of people who have converted into a trial user or consented to receive your newsletter. However, are people actually consuming your product as well as content? Oftentimes a product demo or email goes unused or, alternatively, unseen.<\/p>\n<p>Don&#8217;t fret if the results that your brand gets differ significantly from your competition. The fundamental thing is to consistently work towards enhancing your social media ROI.<\/p>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>Want to know more about social media marketing? If so, then doing our Social Media Marketing Course is a superb idea! Follow this <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\">link<\/a> for more information.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-761 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2018\/08\/DSM_Footer06-600x96.jpg\" alt=\"DSM Digital School of Marketing Social media marketing course registration\" width=\"600\" height=\"96\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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