{"id":5896,"date":"2019-12-27T07:05:38","date_gmt":"2019-12-27T05:05:38","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=5896"},"modified":"2025-05-22T10:46:11","modified_gmt":"2025-05-22T08:46:11","slug":"what-is-supplier-relationship-management-in-the-media-industry","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/what-is-supplier-relationship-management-in-the-media-industry\/","title":{"rendered":"What is supplier relationship management in the media industry?"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_custom laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--custom-columns:4.5fr 1.5fr 6fr \"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"482\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_250790284-e1576675525317.png\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - supplier relationship management\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_250790284-e1576675525317.png 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_250790284-e1576675525317-600x425.png 600w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The term \u2018supplier relationship management\u2019 (SRM), in simplest terms, refers to the interaction with, and managing of, third-party vendors which provide goods, materials as well as services to your organisation. It sounds easy enough: you select suppliers which are cost-efficient and easy to work with in order to maximise the value of the <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/what-is-relationship-branding\/\">relationship<\/a>. It is particularly important for media professionals to have a thorough understanding of SRM as media and marketing agencies need to engage with a whole host of suppliers in order for them to be able to deliver the finished product.<\/p>\n<h2><strong>The history of supplier relationship management<\/strong><\/h2>\n<p>SRM came to life in 1983 when McKinsey consultant, Peter Kraljic, called for corporate buyers to grow more proactive in supply management.<\/p>\n<p>He argued that buyers should be looking to understand their categories\u2019 risk as well as profitability impact on a company as well as devise supplier management strategies which best meet this need. These strategic partnerships assume a major commitment from a buying organisation. They require executive sponsorship, careful cross-planning and involve a great number of meetings. Managing these relationships demand substantial more effort than as opposed to other aspects in an organisation.<\/p>\n<\/div><\/div><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_490740148-1024x683.png\" class=\"attachment-large size-large\" alt=\"DSM Digital School of Marketing - supplier relationship management\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_490740148-1024x683.png 1024w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_490740148-600x400.png 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_490740148-300x200.png 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_490740148-768x512.png 768w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/12\/shutterstock_490740148-e1576675620706.png 680w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>The challenges of supplier relationship management<\/strong><\/h2>\n<p>Obviously, as with most modern-day business practices SRM has become much more complex. Supplier management has gone through a huge transition over the last couple of years owing to growth in technology as well as the global scale of the economy.<\/p>\n<p>Types of suppliers which a <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/why-you-should-care-about-reviews-of-your-business-on-facebook\/\">business<\/a> is able to work with:<\/p>\n<ul>\n<li>Wholesalers and Distributors &#8211; Wholesalers buy large numbers of goods in bulk. Then, they resell these in reduced quantities for a higher unit price. These businesses usually offer the lowest prices as they are selling in large quantities and, as a result, are hesitant to work with smaller orders.<\/li>\n<li>Manufacturers and Vendors \u2013 These types of business are suppliers who are able to handle the goods of a number of different companies. The prices could be higher as opposed to those of wholesalers however they handle tiny orders from a vast range of manufacturers over a fairly short period of time.<\/li>\n<li>Import Sources \u2013 It is possible for domestic importers to work like domestic wholesalers and sell foreign goods to businesses.<\/li>\n<\/ul>\n<h2><strong>\u00a0<\/strong><strong>The role of suppliers<\/strong><\/h2>\n<p>Suppliers can actually have a massive impact on an organisation\u2019s processes. This is because suppliers play a key role in driving revenue, something which should never be ignored. Being able to work with dependable, high-quality suppliers assist a business to grow at scale.<\/p>\n<p>Your suppliers are your partners and it is this partnership which should be founded not only on financial transactions but also on shared trust as well as loyalty. Ensure that your suppliers have the feeling that they are a part of your business. Tell them about your processes, such the as releases of new products as well as promotions in addition to attending to their concerns.<\/p>\n<p>It is the public relations responsibility to maintain strong as well as regular communication with each and every single one of your suppliers. Keep them frequently informed as well as up to date about your strategy in addition to your plans. This is so that they understand where they fit in as well as how they can assist, plan for and benefit from those plans.<\/p>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>Want to learn more about SRM in addition to other essential project management skills in the media industry. If so, then you really need to do our Project Management for the Media Course. Follow this <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/project_management_for_the_media_course\/\">link<\/a> for more information.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/project_management_for_the_media_course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-759 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2018\/08\/DSM_Footer04-600x96.jpg\" alt=\"DSM Digital School of Marketing Digital Marketing course registration\" width=\"600\" height=\"96\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":5897,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[262],"tags":[581],"class_list":["post-5896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing-blog","tag-supplier"],"acf":[],"_links":{"self":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts\/5896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/comments?post=5896"}],"version-history":[{"count":1,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts\/5896\/revisions"}],"predecessor-version":[{"id":23440,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/posts\/5896\/revisions\/23440"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/media\/5897"}],"wp:attachment":[{"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/media?parent=5896"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/categories?post=5896"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digitalschoolofmarketing.co.za\/wp-json\/wp\/v2\/tags?post=5896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}