{"id":4015,"date":"2019-09-06T08:56:30","date_gmt":"2019-09-06T08:56:30","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=4015"},"modified":"2022-09-14T14:19:47","modified_gmt":"2022-09-14T12:19:47","slug":"social-media-strategies-engage-users-influence-purchase-behaviour","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/social-media-strategies-engage-users-influence-purchase-behaviour\/","title":{"rendered":"Social Media Strategies to Engage With Users"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"479\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/09\/DSM_Infographics_SocialMedia54-e1567759937116.jpg\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - users\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/09\/DSM_Infographics_SocialMedia54-e1567759937116.jpg 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/09\/DSM_Infographics_SocialMedia54-e1567759937116-600x423.jpg 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/09\/DSM_Infographics_SocialMedia54-e1567759937116-300x211.jpg 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2019\/09\/DSM_Infographics_SocialMedia54-e1567759937116-284x200.jpg 284w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Ever wondered how social media users engage with brands on social media, including how those engagements consequently influence the audience&#8217;s final and buying decisions?<\/p>\n<p>And these findings address just that.<\/p>\n<p>The insights below will help you understand how social media engagements with consumers creates trust, plus, boosts brand awareness, and ultimately transforms your followers into loyal buyers.<\/p>\n<h2><strong>Facebook Might Be Best Because of Its Size\u00a0<\/strong><\/h2>\n<p>You need to share your social media content with your audience, including the rest of the viewers who use such a specific platform.<\/p>\n<p>You see consumers are more likely to buy from brands they follow on Facebook vs all other social media platforms combined.<\/p>\n<p>Facebook is the online social media dominator in terms of numbers because there are more people on Facebook than any other network.<\/p>\n<p>This also means there&#8217;ll be more brand followers and brand loyalists on the platform.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Use Social Media as a Two-Way Communication Tool<\/strong><\/h2>\n<p>There are countless ways in which consumers interact with brands, and in most instances, the audience expects a response from these interactions.<\/p>\n<p>For that reason, many businesses look at the internet and social media platforms as an opportunity and an extension of their customer service strategy.<\/p>\n<p>Audience&#8217;s view online relations just as they do in-person discussions, and that happens to be a very important factor in how they feel about a brand altogether.<\/p>\n<p>It seems to instil a sense of trust.<\/p>\n<h2><strong>Social Media for Connecting with Consumers and Other Businesses<\/strong><\/h2>\n<p>We&#8217;ve woken up to a new dawn where traditional communication barriers seize to exist between brands and people no longer exists.<\/p>\n<p>Look around has the internet has long surfaced, and it offers the most inexpensive ways for businesses to communicate with consumers.<\/p>\n<p>Records state that a dashing 74% of the people follow brands on social media, while 96% of the followers interact with those brands on social platforms.<\/p>\n<p>And so for business, it means that their audience will be using social media to reach out to them and that they&#8217;ll expect feedback. Plus updated product information on new items!<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/286149930?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>Use Social Media Interactions to Establish Relationships<\/strong><\/h2>\n<p>These simple interactions go a very long, they can intern turn into fruitful and lasting consumer relationship.<\/p>\n<p>Which then allow businesses to create connections and a sense of trust with their consumers more so, 67% of the audience&#8217;s indicate that they have made a purchase after seeing a social media ad, they state it builds trust.<\/p>\n<p>While on the flip side, social media technically gives your audience an insider&#8217;s view on many unrevealed aspects of your business, not forgetting its commitment to work culture, corporate social responsibility, and upcoming events.<\/p>\n<p>And this ultimately humanises the brand!<\/p>\n<h2><strong>Don&#8217;t Base Your Strategy on Generalisation<\/strong><\/h2>\n<p>Remember, gender plays a big role in people&#8217;s social media practises &#8211; and by extension, their buying decisions stem primarily from their social media interactions.<\/p>\n<p>On record, Pinterest, Instagram, and Facebook are more likely to influence female buying choices.<\/p>\n<p>While Twitter and YouTube, on the other hand, are more likely to influence males.<\/p>\n<p>However, we can&#8217;t completely ignore the fact that buying decisions are always dependent on individuals.<\/p>\n<h2><strong>Which Ages Will Your Social Media Advertisements Influence?\u00a0<\/strong><\/h2>\n<p>We can&#8217;t change the facts; different sexes have different preferences.<\/p>\n<p>Just like men and women have unlike social media customs, different generations and no different, hence they&#8217;d be captivated by various social media platforms.<\/p>\n<p>We live in the age of the Millennials and spend they spend half, if not all their time on social media daily.<\/p>\n<p>They access more platforms than the baby boomers and the Generation weekly.<\/p>\n<p>As such, it probably comes as a little surprise that social media also holds more weight in Millennials&#8217; buying decisions.<\/p>\n<h2><strong>Social Media Holds Buying Power?<\/strong><\/h2>\n<p>Well, we&#8217;ll let you decide.<\/p>\n<p>However, it presents both <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/what-social-media-platforms-should-my-business-have-a-presence-on\/\">B2B and B2C<\/a> businesses with opportunities to directly connect, and these social connections can and will establish a footing of trust.<\/p>\n<p>This can be done in a variety of ways, for example, by using influencers, authentic, personalised interactions or targeted ads,<\/p>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>Want to know more about social media marketing? The Digital School of Marketing\u2019s\u00a0<a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\">Social Media Marketing Course<\/a>\u00a0is just up your alley! For more information, please follow this\u00a0<a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\">link<\/a>.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-761 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2018\/08\/DSM_Footer06-600x96.jpg\" alt=\"DSM Digital School of Marketing Social media marketing course registration\" width=\"600\" height=\"96\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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