{"id":23376,"date":"2025-05-19T09:00:01","date_gmt":"2025-05-19T07:00:01","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=23376"},"modified":"2025-05-23T13:49:35","modified_gmt":"2025-05-23T11:49:35","slug":"public-relations-in-the-automotive-industry","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/public-relations-blog\/public-relations-in-the-automotive-industry\/","title":{"rendered":"Public Relations in the Automotive Industry"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Corporate communications in the automotive industry is\u2002a very competitive and rapidly moving category, and it plays a key role in brand positioning, reputation management and customer support in one of the most competitive and fast-paced industries. Whether legacy manufacturers or new EV startups, it will\u2002be important for every automotive brand to secure strategic comms counsel to remain on the front foot. PR ensures that product launches, safety updates, innovation successes, and company news all hit the right people in a way that grabs attention and never\u2002gets lost in translation.<\/p>\n<p>With the rise of smarter and connected cars, the value of\u2002good brand communications is more critical than ever. Today\u2019s consumers are not buying just\u2002cars; they are purchasing performance, sustainability and identity. Corporate communications guides these opinions through compelling storytelling, industry trends, orchestrating your\u2002public and press posture, responding to industry trends, and managing public image and press coverage.<\/p>\n<h2><strong>The Role of Digital Public Relations in Automotive Brand Building<\/strong><\/h2>\n<p>The Automotive <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">Digital Public relations<\/a> in the automotive industry is one of the fundamental methods for successful brand\u2002creation. \u201cWith an infinite number of choices available\u2002to consumers, it is now the responsibility of PR pros to help homegrown and brand in-house automakers change the narrative and gain trust from the public,\u201d said Ted Capo, Curator of Soulidifly.<\/p>\n<p>When announcing a new model, trumpeting a sustainability program, or sponsoring a significant event, PR puts an organisation\u2019s worthy efforts into the consciousness of the\u2002market, the public, and stakeholders.<\/p>\n<p>What makes a great PR strategy\u2002is the ability to tell the brand\u2019s story of innovation, safety and design. These stories are scattered amongst newspapers, press\u2002releases, car shows and influencer channels. Through control over how and where a brand is mentioned in the press, Corporate communications develops a controlled public perception and maintains a favourable\u2002one.<\/p>\n<p>Working with automotive journalists, influencers, and\u2002media partners is essential. PR teams\u2002liaise with media for interviews, test drives, and sneak peeks to stimulate interest around product updates or launches. Such strategies create excitement and convey that the brand is ahead of the\u2002game and listens to its customers.<\/p>\n<p>PR\u2002can help a company shine with corporate values like sustainability, diversity, or technology leadership. The ability to communicate these values as part\u2002of the brand affects how consumers buy and consumer loyalty.<\/p>\n<h2><strong>Launching Vehicles and Innovations Through Digital Public Relations<\/strong><\/h2>\n<p>Product launches are make-or-break occasions for new cars, and the <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">public relations<\/a> engine behind a car launch must be appropriately maintained. The bottom line is that when you\u2019re launching a new EV, a new SUV or the industry\u2019s next disruptive technology, the public\u2002\u2013 and the media \u2013 need to hear the right message, at the right time.<\/p>\n<p>A smart launch PR strategy encompasses pre-launch teases, targeted media outreach, early peeks behind the curtain with key influencers and eye-catching premieres at the world\u2019s most important\u2002auto shows. PR teams operate to develop meaty press kits, key messaging, and media training\u2002for executives. These tools help ensure the brand story is \u2002communicated and consistently executed in all channels.<\/p>\n<p>Post-release legs, editorial support, reviews and customer testimonials \u2013 post-waves\u2002PRS also handle all these aspects. Don\u2019t Let The Hype Die Off And Be\u2002Forgotten. Timing is key \u2013 PR stops the memory of the product release from slowly ebbing, keeping it in the media and consumer chatter.<\/p>\n<p>Digital outlets are now just as important as traditional\u2002media. Corporate communications now encompasses social media campaigns, live streaming\u2002events and influencer content. These new instruments allow for more extensive and instant \u2002interaction with the potential public.<\/p>\n<p>Corporate Communications ensures that each launch is bigger than just a release \u2014\u2002it\u2019s a chance to define the brand for a luxury sedan and a fleet of commercial vehicles.<\/p>\n<h2><strong>Managing Reputation and Crises in the Automotive Sector<\/strong><\/h2>\n<p>The auto sector is no stranger to high-profile disasters, including product recalls, safety concerns, emissions controversies or corporate blunders that can harm a brand\u2019s reputation. In these times, public relations is a\u2002company\u2019s greatest asset.<\/p>\n<p>Crisis\u2002management does not begin when you hit the newsstands. Savvy automotive marques have a detailed <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">Digital Public Relations<\/a> crisis plan that includes media procedures, executive\u2002spokespeople and pre-prepared holding statements. These resources enable swift, measured responses, maintaining the air of accountability and control.<\/p>\n<p>The role of Corporate Communications is then to determine how\u2002to communicate best in case a crisis does arise. Transparency,\u2002empathy, and moving fast are all essential. PR pros ensure the media releases\u2002are factual, legal and on-brand. They manage the narrative by collaborating with journalists, issuing public\u2002updates and interacting with stakeholders on multiple platforms.<\/p>\n<p>Corporate communications also leads the recovery phase by emphasising remedial steps, initiating goodwill\u2002campaigns, or reiterating long-term promises of safety and progress. A well-managed crisis can enhance\u2002brand credibility, demonstrating an organisation\u2019s resilience and credibility.<\/p>\n<p>Social media\u2002surveillance and PRS active in real-time play have made PR more complicated and powerful. In a trust-based industry, authenticity is key to limiting damage and regaining\u2002the public\u2019s trust as swiftly as possible.<\/p>\n<h2><strong>The Digital Shift: Social Media and Influencer Public Relations<\/strong><\/h2>\n<p>In today&#8217;s hyper-connected world, automotive <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">Digital Public Relations<\/a> surpasses press releases and media days. Digital PR is no exception, especially with social media and influencers now permeating how brands interact with and\u2002form audience perceptions.<\/p>\n<p>Brand pages on social media provide brands with a\u2002way to connect with the consumer and interact visually with the product. These are the channels Corporate communications teams use to\u2002debut new models, offer a glimpse behind the on-screen curtain and provide feedback to customers. Social platforms like Instagram, YouTube, and TikTok are also beneficial for presenting design, features and test drives using\u2002the visual storytelling these platforms afford.<\/p>\n<p>The\u2002powerful limb also extends to influencer partnerships as well. Items in this house: Picking the right trusted car-guy or tech reviewer to\u2002feature your vehicle provides real advertising that plays well in the niche. PR pros vet and select\u2014and often pay\u2014these\u2002influencers to ensure they fit the brand and its message and reach the right audience.<\/p>\n<p>Digital PR activities now span reputation monitoring, crisis response, and content seeding through\u2002blogs and forums. Analytic tools measure engagement and sentiment, allowing public relations teams to adjust strategies\u2002.<\/p>\n<p>Ultimately, digital Corporate communications for the automotive industry allows automotive companies to\u2002remain vital, reactive and relevant in a changing market. It\u2019s not merely a component\u2002of PR mix \u2014 it\u2019s the engine that drives modern brand communication.<\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>In the\u2002auto industry, innovation, design, and performance get the attention, but to turn those traits into lasting brand value, public relations is what matters most. Whether introducing a new car, reputation management or driving social media news, <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">Digital Public Relations<\/a> offers the structure that helps bridge\u2002brands with their public.<\/p>\n<p>PR in the automotive industry comes in many forms, \u2002from traditional press releases to influencer bonanzas. It raises awareness, creates trust, and fuels business expansion in a\u2002competitive, fast-paced market. It guarantees that every\u2002message, whether it is about product news or statements by executives, is clear, credible and brand-appropriate.<\/p>\n<h1><a style=\"font-family: inherit;\" href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">GET IN TOUCH WITH THE DIGITAL SCHOOL OF MARKETING<\/a><\/h1>\n<p>Do you want to become a digital public relations expert with the<a href=\"https:\/\/digitalschoolofmarketing.co.za\/\"> Digital School of Marketing<\/a>? If you do, you must do our <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">Digital Public Relations Course.<\/a> Follow this\u00a0<a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">link<\/a>\u00a0to find out more.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11378 size-full\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1.jpg\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-600x96.jpg 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-300x48.jpg 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-1024x164.jpg 1024w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-768x123.jpg 768w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1.jpg 1250w\" alt=\"\" width=\"1250\" height=\"200\" \/><\/a><\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Frequently Asked Questions<\/h3>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"y340\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y340\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why is Corporate communications critical in the automotive industry?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y340\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Public relations\u2002is critical in automotive as it establishes how a brand is seen through the eyes of the public as much as it is a media, staff or stakeholder perception,\u201d she says. In a world of severe competition and fast-evolving technology, PR communicates vehicle launches, latest features, and company values\u2002effectively and consistently. Public\u2002relations aids automotive organisations in establishing credibility, winning trust and nurturing favourable connections with journalists, bloggers, authors and consumers. Whether through product launches, press drives, or digital campaigns, PR links the brand to the\u2002customer. It also serves as a\u2002vital platform for reputation management, especially during product recalls or crises. In a market driven by image and\u2002purchasing decisions, PR moves the image forward and ensures visibility and brand loyalty to the product.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q4e6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q4e6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How does Corporate Communications support a vehicle launch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q4e6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Press\u2002relations are key to a successful car introduction! PR is instrumental in influencing how the public receives new\u2002models, from the pre-launch buzz to the post-launch media coverage. PR\u2002pros develop teaser campaigns, make press kits, reach out to writers, and sometimes arrange launch events and live streams. They also\u2002oversee influencer partnerships and digital activations to extend reach. Corporate communications maintain cohesive messaging across\u2002channels, focusing on the vehicle\u2019s features, innovations and value proposition. This is a great way\u2002to create a buzz, generate media interest and stake a claim in the market from the get-go. A killer PR debut generates immediate interest and affects your long-term brand placement and customer confidence.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v68f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v68f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What role does public relations play in managing crises in the auto industry?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v68f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Corporate communications are essential in crisis management for the automotive industry, whether dealing with recalls, safety concerns, or threats to your reputation. During a crisis, PR teams manage the narrative by providing honest and transparent \u2026\u2002Continue reading &#8220;A crisis\u2019s effect on a company\u2019s public relations&#8221; They manage responses across various channels and social media and audiences or stakeholders, and they do so\u2002in a well-governed and professional manner. PR pros also offer media training to executives and counsel on press\u2002inquiries. Following the crisis, PR\u2019s turn is to help reestablish trust through actions so that the tone of the negative messages is countered with news of the good work\u2002that takes place despite the mistakes. Corporate communications are necessary for damage control and confidence rebuilding in a business that relies on public trust to drive sales and brand appeal.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k84d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k84d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How is digital public relations changing the automotive industry?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k84d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Digital Corporate communications are\u2002changing how car brands reach out to people. Today\u2019s PR\u2002isn\u2019t just about pushing the story out to old world media contacts, but also social media outreach, working with influencers, SEO-led content creation, and directly engaging with the end customer. Those Corporate communications specialists also use platforms like Instagram, YouTube and\u2002TikTok to show off shiny new vehicles, tell behind-the-scenes stories and connect with car lovers. The digital tools offer instant feedback, wider reach and more targeted\u2002campaigns. Public relations also includes monitoring sentiment online, reviews,\u2002and real-time reputation management. With a growing proportion of car buyers researching online at some stage during their purchase journey,\u2002digital PR has become a significant force for influencing brand perception and customer decision-making.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b9e4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b9e4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What makes public relations different from automotive marketing?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b9e4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Sometimes PR and marketing go hand in hand, but they\u2002are NOT the same thing. Marketing refers to direct market promotion and sales activities, often involving one-time product or service sales. Public relations,\u2002however, pertains to a brand&#8217;s reputation, which is achieved through various methods such as media, communication, and media relations. In the auto industry, marketing might be used to advertise the features of a car or\u2002to put it on sale for a limited time. Corporate communications would have that \u2002vehicle appear in a car magazine, reviewed by influencers or included in an auto show. PR builds\u2002trust and reputation over the long term, while marketing produces sales in the short term. The optimal brand strategy marries the two, using corporate communications to build awareness and marketing to turn\u2002interest into action.<\/p>\n<p>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nb9a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nb9a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can smaller automotive companies benefit from public relations?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nb9a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Absolutely. Corporate communications is not just for the big car companies: The benefits that\u2002reach major automakers go to smaller makes and models, startups, and dealerships. PR can\u2002bring visibility to a new or fledgling automotive brand; set it apart from competitors; and lend it credibility in the marketplace. Public relations is the art and science of using media tools to deliver influential messages that get\u2002your smaller brand out of the ring and punch at the big guy&#8217;s level by creating compelling press materials, bringing them in front of local media, and working with influencers and community outreach. It could also help them launch products, impress investors and create a voice of authority\u2002within sectors such as electric vehicles or sustainable mobility.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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