{"id":14436,"date":"2022-08-23T12:20:51","date_gmt":"2022-08-23T10:20:51","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=14436"},"modified":"2022-09-12T15:52:36","modified_gmt":"2022-09-12T13:52:36","slug":"how-to-increase-social-media-engagement-for-your-business","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/blog\/how-to-increase-social-media-engagement-for-your-business\/","title":{"rendered":"How To Increase Social Media Engagement For Your Business"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"341\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2022\/08\/shutterstock_1434086405-e1661250014187.jpg\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - social media engagement\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2022\/08\/shutterstock_1434086405-e1661250014187.jpg 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2022\/08\/shutterstock_1434086405-e1661250014187-600x301.jpg 600w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For modern brands with an online presence, powerful social media engagement is a sign that you\u2019re having an influence in the market. It\u2019s not merely about looking popular: it\u2019s about making meaningful connections with current and future customers, which will serve to increase your brand (and ROI) both on and offline.<\/p>\n<p>Social media engagement is a very important metric to think about when building your business. While most organisations want to increase the size of their audience, they frequently fail to increase their social media engagement. When you are engaging with your followers on social media you are able to turn them from fans into customers. The time which you dedicate to building relationships with your audience can lead to a higher number of sales, boosted in customer loyalty as well as higher positive reviews.<\/p>\n<h2><strong>What are the best practices to increase engagement on social media?<\/strong><\/h2>\n<p>Ever wondered why you post apparently good content on social media however get little engagement? Well, you are definitely not alone.<\/p>\n<p>Many brands see quite little engagement on their social media posts notwithstanding all their hard work and they don&#8217;t really know why.\u00a0 However you can always improve your social media engagement marketing strategy. Here\u2019s how to increase social media engagement.<\/p>\n<h3><em>Use Wit and Humour<\/em><\/h3>\n<p>People utilise social media to be entertained and not to be sold to. So if all of your social media posts are overly promotional and inviting people to purchase your products, you could end up losing your audience\u2019s attention. Rather, utilise humour regularly in your social media posts to entertain your followers as well as improve social media engagement.<\/p>\n<h3><em>Create Original and Engaging Visuals<\/em><\/h3>\n<p>The stock standard Facebook post gets 120% less engagement than posts which include an image. So if you would like to boost social media engagement, you need to post more images. It could be photos, memes, GIFs, or \u2013 alternatively &#8211; even original graphics. You can utilise tools such as PixTeller, Piktochart, and Canva to put together unique visuals that will engage your social media audience.<\/p>\n<p>On the other hand, use Crello which has a number of templates and personalised designs you can choose from. Also, you can choose to create your images from scratch. Their design editor also allows you to customise your visuals utilising shapes, photos, text, colours, and more.<\/p>\n<h3><em>Create More Video Content<\/em><\/h3>\n<p>Unique graphics and images are an excellent way to boost social media engagement on Twitter and Facebook. However on a visual social media platform such as Instagram, you\u2019re already posting eye-catching images to engage your followers.<\/p>\n<h2><strong>How can a business improve social media engagement?<\/strong><\/h2>\n<p>It\u2019s challenging to measure your growth if you don\u2019t know where you\u2019re starting off from. So you need to put on your data scientist hat and write down your up-to-date number of followers, how many comments and shares that you\u2019re getting on average per posting, or whatever numbers are significant to you.\u00a0 After this, make sure to keep tracking often so that you catch rises or dips in engagement that can provide you with valuable clues about what\u2019s working (or, just as importantly, what\u2019s not).<\/p>\n<p>Of course, there\u2019s no one-size-fits-all solution of social media marketing engagement. Since every company\u2019s business goals are quite different, every company\u2019s social media strategy will be too. Depending on what suits your brand \u2013 as well as what your business has to offer &#8211; your social media engagement goals might include the following:<\/p>\n<ul>\n<li>Altering public perception of your brand,<\/li>\n<li>Growing new customer leads,<\/li>\n<li>Collecting feedback about new products,<\/li>\n<li>Educating your audience with resources and advice, and<\/li>\n<li>Know your audience.<\/li>\n<\/ul>\n<p>It\u2019s challenging to get people engaged if you don\u2019t really know who you\u2019re talking to. The kind of language, tone, and resources which resonate are probably going to be different for a skateboarding company as opposed to a gardening supply shop.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/321685835?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>How do you spark engagement on social media?<\/strong><\/h2>\n<p>Stock photography looks fantastic but your audience will engage WAY MORE when you post photos of you, your business, your team, or \u2013 alternatively &#8211; any behind-the-scenes images. Audiences are starting to grow immune to stock imagery. While it may be attractive, it does nothing to connect with your brand or earn the trust which you need in order to convert your viewers into followers or customers.<\/p>\n<p>Ask your audience to engage with things through posing a number of different questions. Examples include:<\/p>\n<ul>\n<li>\u201cWould you rather?\u201d images,<\/li>\n<li>\u201cWhich do you like better?\u201d with photos,<\/li>\n<li>\u201cShare a selfie or image of\u2026\u201d or<\/li>\n<li>Requesting your audience to respond to a question with a GIf is popular also.<\/li>\n<\/ul>\n<p>At times, a simple \u201cWhat are your thoughts about\u2026\u201d can get people talking.\u00a0 People really love to share their lives if asked to do so. This kind of engagement is great for ensuring that people see your posts and algorithms share your content.<\/p>\n<p>When apt, and without being spammy, invite people to the conversation by tagging or mentioning them in the content. This will spread your reach to new audiences however should not be overused. Business owners who randomly tag groups of people without considering if they\u2019d be interested are propagating the spam culture that makes it so challenging for brands to reach people. Utilise tagging as a way to share something pertinent, celebrate a milestone, promote collaboration, or post a review or testimonial. If you have power partners or sponsors, talk about those projects and relationships and tag those businesses in the content.<\/p>\n<h2><strong>How do you measure social media engagement for business?<\/strong><\/h2>\n<p>Make sure that you\u2019re utilising UTM parameters on social links, and that you stick with a consistent system for these parameters. The source should be the channel name (in other words. Facebook, Twitter, Pinterest, etc.), and Medium should be a higher level category such as social in order to bucket all social traffic. Else, you run the risk of social traffic becoming lost in the Google Analytics black box in which social dark traffic isn\u2019t ascribed to the proper source and instead is lumped into Direct.<\/p>\n<p>In addition, UTM tags can help differentiate between multiple posts which link to the same content so that you are able to track engagement response to a number of different methods of driving traffic to your site.<\/p>\n<p>When you are designing a post for social media which is geared towards increasing sales, you can utilise Google Analytics to attribute revenue to this particular post. You are able to do this by including links back to your website, which can be tracked and analysed by Google Analytics.<\/p>\n<p>Combine these with UTM tracking and goals in order to see the benefit that social media is having on your company\u2019s revenue. This assists you with identifying trends and patterns as to what your customers are engaging with as well as what they aren\u2019t paying that much attention to. As a result, you are able to refine your social media strategy to coordinate with these trends.<\/p>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>If you would like to learn more about social media marketing, then you need to do our Social Media Marketing Course. Follow this\u00a0<a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\">link<\/a>\u00a0to find out more.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11382 size-us_768_0\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-768x123.jpg\" alt=\"DSM digital School of Marketing - Social Media\" width=\"768\" height=\"123\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-768x123.jpg 768w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-600x96.jpg 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-300x48.jpg 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-1024x164.jpg 1024w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media.jpg 1250w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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