{"id":12765,"date":"2021-10-28T07:00:06","date_gmt":"2021-10-28T05:00:06","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=12765"},"modified":"2025-07-25T13:27:19","modified_gmt":"2025-07-25T11:27:19","slug":"why-do-we-need-public-relations","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/blog\/why-do-we-need-public-relations\/","title":{"rendered":"Why Do We Need Public Relations?"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"700\" height=\"493\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/10\/DSM_Infographics_PR6-e1635332803925.jpg\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - public relations\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/10\/DSM_Infographics_PR6-e1635332803925.jpg 700w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/10\/DSM_Infographics_PR6-e1635332803925-600x423.jpg 600w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The function of public relations is to help to manage a business\u2019 reputation. How? Let\u2019s have an idea about it. Trusted media connections are prerequisite reputation management. For an instance in your business journey, you will confront terrible situations such as advertising gone wrong or unhappy customers hitting out on social media about how bad that feel your product is. In times like these, media connections can assist you to repair the damage through a straightforward press release. The role of public relations is to provide businesses the opportunity to build such connections.<\/p>\n<h2><strong>What Is Public Relations?<\/strong><\/h2>\n<p>PR is short for &#8220;public relations&#8221;. The functions of public relations are the strategic communication from an organisation to the public in order to maintain or cultivate public image and\/or react to public discourse.<\/p>\n<p>There\u2019s an age-old saying: \u201cAdvertising is what you pay for and publicity is what you pray for.\u201d The role of public relations isn\u2019t an easy to define. In fact, a number of years ago, the Public Relations Society of America (PRSA) accepted a few thousand suggestions before finally agreeing on one:<\/p>\n<p>What Is Public Relations? Official Definition from PRSASo how can an organisation take its beneficial relationship to the public and turn it around into good press? Are you really \u201cpraying\u201d for something, such as the old saying goes, if you\u2019re using a strategic process in order to get results? If PR is a bridge for that relationship, then public relations professionals are the bridge builders.<\/p>\n<h2><strong>What Is Public Relations Management?\u201d<\/strong><\/h2>\n<p>PR management is seen as relationship management. An organisation\u2019s survival depends on these PR relationships.<\/p>\n<p>There\u2019s a body of relationship management theory and scholarship, centred around the work of John Ledingham and Stephen Bruning, arguing for public relations to be understood as PR <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/what-is-supplier-relationship-management-in-the-media-industry\/\">relationship management<\/a>.<\/p>\n<p>Marketing understands that organisations depend on relationships with customers. No customers, no business. But PR also consider non-market groups such as regulators, politicians, activists, investors, trades unions and employees (collectively, citizens).<\/p>\n<h2><strong>What Are The Functions Of Public Relations?<\/strong><\/h2>\n<p>The PR department supervises \u2013 as well as assesses &#8211; public attitudes in addition to maintaining mutual relations and awareness between an organisation and its public. The role of PR is to improves channels of communication and to establish new ways of setting up a two-way stream of information as well as understanding.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/316530496?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><strong>Media Relations<\/strong><\/h3>\n<ul>\n<li>Preparing position papers regarding issues of importance to the organisation,<\/li>\n<li>Handling publicity,<\/li>\n<li>Distributing news of activities to external audiences,<\/li>\n<li>Forming and maintaining contacts with the mass media,<\/li>\n<li>Managing responses to inquiries from the mass media,<\/li>\n<li>Coordinating media conferences as well as tours, and<\/li>\n<li>Tracking and assessing <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/why-you-should-complete-a-social-media-marketing-course\/\">media<\/a><\/li>\n<\/ul>\n<h3><strong>Guest Relations<\/strong><\/h3>\n<ul>\n<li>Guest reception activities,<\/li>\n<li>Planning visit agendas and other visit0related matters,<\/li>\n<li>Leading university tours,<\/li>\n<li>Putting together brochures, tour guides, tapes, videos, maps as well as other guest-related communications materials, and<\/li>\n<li>Preparing gift items for the visitors.<\/li>\n<\/ul>\n<h3><strong>Publications<\/strong><\/h3>\n<ul>\n<li>Putting together and publishing materials for public as well as dealers, agents, advisory bodies and employees, and<\/li>\n<li>Assisting other departments to promote as well as publish event announcements and other event related advertisement materials.<\/li>\n<\/ul>\n<h3><strong>Marketing Publicity<\/strong><\/h3>\n<ul>\n<li>Revealing new products or services as well as enhancements in products and services, though editorial channels of mass media,<\/li>\n<li>Developing and executing promotional materials, and<\/li>\n<li>Participating in exhibits and marketing events.<\/li>\n<\/ul>\n<h3><strong>Other Functions Of The Public Relations Industry<\/strong><\/h3>\n<ul>\n<li>Developing a good working climate for university,<\/li>\n<li>Providing PR Services to other departments (photographic services, providing gift items, and etc.),<\/li>\n<li>Organising PMU events,<\/li>\n<li>Providing public information and issue visitors cards to access PMU library, buildings and grounds on request,<\/li>\n<li>Managing sponsorship, and<\/li>\n<li>Building and managing relationships with other companies.<\/li>\n<\/ul>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>Do you want to become a digital public relations expert? If you do, then you need to do our Digital Public Relations Course. Follow this <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\">link<\/a> to find out more.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-public-relations-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11378 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-600x96.jpg\" alt=\"\" width=\"600\" height=\"96\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-600x96.jpg 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-300x48.jpg 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-1024x164.jpg 1024w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1-768x123.jpg 768w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Public-Relations-1.jpg 1250w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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