{"id":12670,"date":"2021-10-12T07:00:47","date_gmt":"2021-10-12T05:00:47","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=12670"},"modified":"2022-09-05T19:25:10","modified_gmt":"2022-09-05T17:25:10","slug":"when-is-it-high-time-for-a-brand-refresh","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/blog\/when-is-it-high-time-for-a-brand-refresh\/","title":{"rendered":"When Is It High Time For A Brand Refresh? Read this article."},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"590\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/10\/shutterstock_1046813986-e1633951969851.jpg\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - brand refresh\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/10\/shutterstock_1046813986-e1633951969851.jpg 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/10\/shutterstock_1046813986-e1633951969851-600x521.jpg 600w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Sometimes it\u2019s difficult to recognise that it\u2019s time for a brand refresh. Why continue with a brand refresh if your business is growing successfully? Many high-growth organisations grow organically, without any calculated direction. Things take off. Your team grows. New offices open. Your product line triples. And growth mode may take place without making plans for how the brand will adjust and flex as the organisation develops.<\/p>\n<p>At these times, decisions are frequently made that assist an internal team deal with change. In a number of different cases, this means that some of the main brand components end up holding more meaning for those inside of the company, however, lack meaning for other important audiences \u2013 prospects, customers as well as recruits \u2013 who also matter to the success of the brand.<\/p>\n<p>The warning signs of an exclusively internal-facing brand are plentiful: internal names for your product, add-on brands or \u2013 alternatively -a website that has been pieced together, mirroring the evolution of the company. These common indicators demonstrate that important audiences have been forgotten. If this sounds all-too familiar, your brand needs to start looking outside itself.<\/p>\n<h2><strong>An Outdated Look And Feel<\/strong><\/h2>\n<p>Just because you are still able to wear clothes from high school or university doesn\u2019t mean you should! Fashion styles are frequently representative of their era and &#8211; as time passes &#8211; those styles change. Similarly, some brands just look visually dated really need an update. With a few exceptions, failing to convey a progressive \u201cwith the times\u201d message visually can be a detriment to your brand.<\/p>\n<p>Remember that the point of branding is to stand out from the competition however you don\u2019t want to stand out for totally the wrong reasons. This doesn\u2019t need to be a wholesale change &#8211; just a modernising of the overall brand <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/what-organisations-cant-afford-to-overlook-regarding-digital-transformation\/\">look<\/a>. Apparently, you\u2019ll want to leverage the equity that you already have in your existing brand, however, bring that brand into the modern era.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/286146079?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>Are There Coffee Stains On Your Brand?<\/strong><\/h2>\n<p>The little things truly do matter in your brand experience with your customers as well as prospects. The coffee stain theory, in a nutshell, states that you are able to do everything right with your brand experience however if you neglect some details (for example an airline which leaves a coffee stain on the tray table) it questions all other types of details that may not be paid attention to \u2013 such as maintenance.<\/p>\n<p>Here are some \u201ccoffee stains\u201d that you should think about regarding brand experience:<\/p>\n<ul>\n<li>If your brand stands for quick reaction times and you don\u2019t respond to mentions or inquiries on social media, you could have a coffee stain.<\/li>\n<li>If your brand claims to have personalised service &#8211; and your <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/why-influencer-marketing-is-a-tangible-driver-of-brand-performance\/\">marketing<\/a> materials serve up generalised \u201cpicked for you\u201d merchandise that isn\u2019t &#8211; you could have a coffee stain.<\/li>\n<li>If you are a precision manufacturer, and your website is not up to date, you could have a coffee stain<\/li>\n<li>If you are a bank, and you don\u2019t have a good mobile banking experience, you may have a coffee stain.<\/li>\n<\/ul>\n<p>The point is that sometimes the tiniest things (even if they are not important to you) can put people off of your brand. Their beliefs of you can change dramatically with one single experience.<\/p>\n<h2><strong>Brand Architecture<\/strong><\/h2>\n<p>For many high-growth organisations, add-on brands have made your brand architecture irrelevant. Do you have one brand or a number of different brands? A branded house? Or a house of brands? How do all of your <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/what-is-product-life-cycle-management\/\">products<\/a> fit under the umbrella of your brand? Assess how all the different products, business units, and pieces of your brand fit together.<\/p>\n<p>Don\u2019t allow organic growth to lead the way. Develop your brand architecture in order to help people understand your business, products as well as services. Allow that architecture to work for today and accommodate for tomorrow.<\/p>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>Become a branding expert with the Digital School of Marketing\u2019s Brand Management Course. Follow this <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-brand-management-course\/\">link<\/a> to learn more.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/digital-brand-management-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11368 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Brand-Management-600x96.jpg\" alt=\"DSM digital School of Marketing - Brand Management\" width=\"600\" height=\"96\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Brand-Management-600x96.jpg 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Brand-Management-300x48.jpg 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Brand-Management-1024x164.jpg 1024w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Brand-Management-768x123.jpg 768w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Brand-Management.jpg 1250w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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