{"id":12551,"date":"2021-09-23T07:00:21","date_gmt":"2021-09-23T05:00:21","guid":{"rendered":"https:\/\/digitalschoolofmarketing.co.za\/?p=12551"},"modified":"2022-09-05T19:25:09","modified_gmt":"2022-09-05T17:25:09","slug":"how-to-build-a-social-media-community-surrounding-your-brand","status":"publish","type":"post","link":"https:\/\/digitalschoolofmarketing.co.za\/blog\/how-to-build-a-social-media-community-surrounding-your-brand\/","title":{"rendered":"How To Build A Social Media Community Surrounding Your Brand"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"680\" height=\"448\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/09\/shutterstock_70763086-e1632214321601.jpg\" class=\"attachment-full size-full\" alt=\"DSM Digital School of Marketing - social media\" loading=\"lazy\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/09\/shutterstock_70763086-e1632214321601.jpg 680w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/09\/shutterstock_70763086-e1632214321601-600x395.jpg 600w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you build a strong brand you will get yourself a strong community of loyal customers as well as brand advocates. Or is it the other way around? Some could argue that a strong community is what makes a brand stronger and loyal customers are the best way for you to promote a brand. Perhaps it is an ongoing process and an endless loop.<\/p>\n<p>Having a clear brand image will assist you build a strong brand community and your community members will assist to further strengthen your brand. However, what is a brand community and why do you need one? Also, how can you create a strong brand community via social media and use it to your advantage?<\/p>\n<h2><strong>Consumer Support For A Brand<\/strong><\/h2>\n<p>Consumers are far more willing to support or invest in a <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/how-to-enhance-your-personal-brand-as-a-ceo-learn-more\/\">brand<\/a> if they see that other individuals are satisfied with the company. Establishing a community surrounding your brand on social media is essential if you want to have a loyal following who will support you online.<\/p>\n<p>In 2020, 3.6 billion people were utilising social media worldwide. This shows that a brand\u2019s audience is most likely to be online. Having a tried and tested social media community management strategy in place is vital for brands.<\/p>\n<p>A social media management community is all about building and maintaining strong <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/why-does-digital-marketing-improve-customer-relationships\/\">relationships<\/a> with the company\u2019s following online. Thus, brands are required to keep a close eye on engagements on their social media posts in order to react appropriately. Social media community management pertains to \u2018bringing the brand to life\u2019. At its core, it aims to reveal the human side of a brand. This gives an indication to followers that the brand is human-made, and this encourages a more loyal following and increased support from its audiences.<\/p>\n<h2><strong>How To Build A Successful Brand Community<\/strong><\/h2>\n<p>There are already individuals out there who really love your brand. Now it\u2019s high time to rally them all together and so that you can build a space for them. Establishing a successful brand community may take many different forms and there\u2019s no one-size-fits-all strategy.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Vimeo video player\" src=\"https:\/\/player.vimeo.com\/video\/267571590?autoplay=0&loop=0&autopause=0&color=00adef&portrait=0&byline=1&title=1&controls=1&muted=0\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>Define Your Brand<\/strong><\/h2>\n<p>If you are wanting to build a community around your brand, it is necessary for you to know what your brand is. This goes beyond what your company sells or offers. This encompasses your mission, company vision, brand voice and personality. What is your brand attempting to do? Who is it attempting to help? What does the brand want to be known for? All of these are very important to define before building a community. This is because the more you showcase what your brand is all about, the more you\u2019ll attract the target audience which you\u2019re looking for.<\/p>\n<h2><strong>Define Your Brand Goal And Metrics<\/strong><\/h2>\n<p>Brand communities are a fantastic way for you to make customer-driven <a href=\"https:\/\/digitalschoolofmarketing.co.za\/blog\/how-do-clients-make-buying-decisions\/\">decisions<\/a> as well as spread the word about your business. However you should ask yourself a lot of questions prior to creating a brand community.<\/p>\n<p>These are merely a few sample questions which you should ask in order to guide you in the correct direction when creating a strategy for your brand community:<\/p>\n<ul>\n<li>Ultimately, what\u2019s the aim behind the community?<\/li>\n<li>Are you helping individuals get answers to questions on your product? Or regarding their profession?<\/li>\n<li>What are you doing for the members of your community to remain engaged?<\/li>\n<li>How are you evaluating success of your brand community?<\/li>\n<li>What metrics would you like to track? Lead generations? Conversions?<\/li>\n<li>How will your brand community aims assist with your company goals? For instance, how will a brand community assist marketing, support, sales?<\/li>\n<\/ul>\n<h2><a href=\"https:\/\/digitalschoolofmarketing.co.za\/contact-us\/\">Get in touch with the Digital School of Marketing<\/a><\/h2>\n<p>Want to find out how to leverage social media marketing for your business? If you do then you need to do our Social Media Marketing Course. Follow this <a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\">link<\/a> for more information.<\/p>\n<p><a href=\"https:\/\/digitalschoolofmarketing.co.za\/courses\/social-media-marketing-course\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11382 size-shop_single\" src=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-600x96.jpg\" alt=\"DSM digital School of Marketing - Social Media\" width=\"600\" height=\"96\" srcset=\"https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-600x96.jpg 600w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-300x48.jpg 300w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-1024x164.jpg 1024w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media-768x123.jpg 768w, https:\/\/digitalschoolofmarketing.co.za\/wp-content\/uploads\/2021\/04\/Social-Media.jpg 1250w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#enquiry\"><span class=\"w-btn-label\">Enquire Today<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Blog Categories<\/span><\/span><\/h3><div class=\"wpb_text_column us_custom_5cd26a65\"><div class=\"wpb_wrapper\"><ul>\n<li class=\"cat-item cat-item-1\"><a href=\"\/blog\/content-marketing\/\">Content Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/digital-marketing\/\">Digital Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/cyber-security-blog\/\">Cyber Security<\/a><\/li>\n<li class=\"cat-item cat-item-2\"><a href=\"\/blog\/graphic-design-blog\/\">Graphic Design<\/a><\/li>\n<li class=\"cat-item cat-item-3\"><a href=\"\/blog\/public-relations\/\">Public Relations<\/a><\/li>\n<li class=\"cat-item cat-item-4\"><a href=\"\/blog\/seo\/\">SEO<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/social-media-marketing\/\">Social Media Marketing<\/a><\/li>\n<li class=\"cat-item cat-item-5\"><a href=\"\/blog\/web-design-blog\/\">Web Design<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h3 class=\"w-text us_custom_6caa4608 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">You might also like<\/span><\/span><\/h3><div class=\"w-html\"><ul><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/social-media-marketing-blog\/zero-moment-of-truth-benefit-social-media-marketing\/\" rel=\"bookmark\">Use the Zero Moment of Truth to Benefit your Social Media Marketing<\/a><\/li><li><a href=\"https:\/\/digitalschoolofmarketing.co.za\/digital-marketing-blog\/your-complete-guide-to-ppc-marketing-basic\/\" rel=\"bookmark\">Your Complete Guide to PPC Marketing Basics. 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